Where is my yarn?


If You Have Placed Multiple Orders (PLEASE READ):

Because I receive a high volume of orders received each week, additional shipping costs incurred by placing multiple orders cannot be refunded. 

All packages are shipped via USPS First Class, with tracking. 

Orders generally ship within 1-3 business days of purchase.

For pre orders or custom orders, please allow up to 3 weeks for shipment.

For all orders, you will receive an email notification as soon as your item is packaged and ready to ship, along with a tracking number. Tracking information for your package may take 1-3 days to appear on the USPS web site. I cannot control how quickly the USPS checks in packages and processes them. International shipments cannot be tracked by USPS after they have left the US.

Once a package is collected by the post office, delivery time is completely out of my control. If a package seems to have gone missing, please notify your local post office and allow at least 14 days before contacting me.  Chances are your package is just delayed. If you still haven't received your order by then, let me know and we'll work something out.